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Operations Manager

North Ferriby, North Humberside
Job Type
10 Jun 2021
Operations Manager, Melton, North Ferriby, HU14 3HJ, working a static shift Tuesday to Saturday, 6am - 2pm, 40 hours a week, salary circa £36,433, plus benefits including 30 days holiday, pension and staff discount across both Heron Foods and B&M stores.

Heron Foods is a food retail business providing its customers with high quality, low priced products. Since joining forces with B&M we have continued with our ambitious and exciting growth plans, now with around 308 stores and with new store openings month-by-month. Heron Foods offers the opportunity to work within a rewarding environment with excellent development opportunities. This an exciting time to join our business!

We're offering a fantastic opportunity in a fast pace working environment for an experienced Operations Manager to join an established operational management team within our purpose-built distribution centre, Melton, North Ferriby.

As an Operations Manager within Heron Foods your primary focus is to manage a team to ensure the smooth running of the warehouse and to ensure resources are in place to meet the main objective of delivering stock to all of our stores as well as maximising business productivity. The successful Operations Manager will deal with the general management and strategic planning whilst also able to involve themselves in practical work on the warehouse floor. The successful candidate will be responsible for the full site with an average of 80 team members per shift.

The successful Operations Manager will be responsible for the following;

Manage the Warehouse Supervisors to ensure the smooth running of the picking operation across all 3 chambers (ambient, chilled and frozen), ensuring stock is picked ready for despatch
Operational responsibilities across the full distribution centre including loading, bailing plant etc. in absence of the Warehouse Managers
Point of contact for all operational incidents and escalation when needed to all relevant business stakeholders
Ensure employees are regularly briefed, supervised, trained and appraised
Ensuring the quality objectives and delivery deadlines are met
Ensure compliance with health and safety legislation
Management of pick figures looking at variances and KPI's for staff members and highlighting any concerns and performance managing where necessary
Planning rotas and arranging manning for shifts
Working alongside HR, responsible for completion of investigations, welfares and performance management meetings including disciplinary and capability meetings up to and including dismissal
TMS management (Bespoke package) to record / monitor attendance / sickness and holidays etc.
Cover for the Warehouse Managers and involvement in continuous improvement projects


Experience of managing in a busy warehouse operation ( 2years +)
Extensive people management experience (60-80 employees)
May be required to hold relevant qualifications associated with Warehouse Management
Experience of HR processes and policies
Health and Safety knowledge (ideally with a Nebosh qualification)
Strong management skills, able to efficiently organise a large team
Good organisation skills and the ability to multitask
Must be able to motivate a workforce and encourage strong teamwork
Proficiency in Microsoft office
Ability to work in all 3 chambers including -25 temperatures (with appropriate PPE)
Manual handling will be required

* Deadline for applying is Wednesday 23rd June 2021, the successful candidates will be invited for an interview which is combined with presentations beginning of July 2021*

Additional key words: "Operations Manager" or "Operations Supervisor" or " Assistant Operations Manager" or "Business Operations Manager" or "Unit Manager" or "Business Unit Manager" or "Warehouse Manager" or "Warehouse Operations Manager" or "Warehouse Supervisor" or "Warehouse Shift Manager
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  • Job Reference: 304137932-2
  • Date Posted: 10 June 2021
  • Recruiter: Heron Foods/B&M Express
    Heron Foods/B&M Express
  • Location: North Ferriby, North Humberside
  • Salary: £36,433
  • Bonus/Benefits: £36,433
  • Sector: Transport & Logistics
  • Job Type: Permanent